Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.
1. Who We Are
We are a UK-based online bookstore selling physical books and ebooks.
For privacy questions, email us at info@bstbooks.uk
2. What Information We Collect
We collect the following information when you use our website or place an order:
- Name, email address, and phone number
- Delivery address (UK addresses only)
- Payment information (processed securely by our payment providers — we do not store full card details)
- Order history and details of books purchased
- Technical information such as IP address and browser type (via cookies)
3. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Send order confirmations and dispatch emails
- Provide customer support
- Improve our website and services
- Send marketing emails (only if you have opted in)
We will never sell your personal information to third parties.
4. Sharing Your Information
We only share your data when necessary:
- With payment providers to process your payment securely
- With delivery partners to ship your physical books
- With email service providers to send order updates
- If required by law
5. Cookies
We use cookies to help the website work properly and to understand how visitors use our site. You can control cookies through your browser settings.
6. How Long We Keep Your Data
We keep your order and account information for as long as needed to fulfil orders, provide support, and meet legal requirements (usually up to 6 years for financial records). Marketing data is kept until you unsubscribe.
7. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data (where possible)
- Withdraw consent for marketing at any time
- Object to certain types of processing
To exercise any of these rights, email us at info@bstbooks.uk
8. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
10. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@bstbooks.uk